Scope
This Privacy Policy explains how Tianjin Huaqi Steel handles personal information submitted through this website, including requests for quotation, direct contact, account features, and general website use.
Information We Collect
Depending on how you use the website, we may collect:
- Inquiry information — Name, company, email address, phone or messaging contact, product requirements, grade, size, quantity, destination, and other details you include in an RFQ.
- Account information — If account features are enabled, we may process your name, email address, profile information, and authentication records.
- Technical and usage information — Browser, device, pages viewed, referral or campaign parameters, and similar diagnostic information used to operate and improve the website.
- Cookies and analytics data — Where enabled, analytics and preference technologies may collect website interaction data.
- Commercial communication records — Messages, quotation discussions, support requests, and related correspondence.
How We Use Information
We may use this information to:
- Respond to product inquiries and prepare quotations.
- Confirm specifications, documents, packing, inspection, and shipment requirements.
- Communicate through the contact channel you provide.
- Maintain account or support features when those services are enabled.
- Measure website and advertising performance.
- Protect the website from fraud, abuse, or security threats.
- Meet applicable legal, accounting, or compliance obligations.
Sharing of Information
We do not sell personal information. Information may be shared only when reasonably necessary to operate the website or respond to your business request, for example with hosting, analytics, email, customer-service, storage, or other service providers acting on our behalf.
When an order or requested service requires logistics, inspection, documentation, or another third-party service, relevant information may also be shared as needed to carry out that service and subject to the applicable commercial arrangement.
International Processing
Because international steel inquiries can involve buyers, service providers, and infrastructure in different countries or regions, information may be processed across borders. We take reasonable steps to limit access to information needed for the relevant business or technical purpose.
Data Retention
We retain information only for as long as reasonably necessary for inquiry follow-up, commercial records, account support, security, legal obligations, or other legitimate business purposes.
Your Choices and Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information. You may also ask us to stop non-essential communications.
To make a privacy request, use the contact information published on our Contact page.
Security
We use reasonable administrative and technical safeguards designed to protect information handled through the website. No internet transmission or storage method can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy as our website, business processes, or legal requirements change. The updated date shown on this page indicates the latest revision.
Contact
For privacy questions or requests, please use the inquiry email or other contact method published on our Contact page.